FAQs

You Asked, We Answered

What is the cancellation policy at EasyMaths?

  • When you book their first week’s lesson, an automatic free trial lesson is included, allowing you to experience the tutoring service before committing to the full package.
  • You can freely cancel before the first lesson without questions asked by contacting us or our tutors directly, either through phone or email. If you choose not to continue after the first lesson, a refund for that initial lesson will be provided. This policy also applies for any week after the first lesson, as long as you let one of our staff know the day before your child’s next lesson.
  • Our selective approach ensures high-quality tutors with limited availability due to busy schedules. Unfortunately unlimited free lessons are not feasible, respecting our tutors’ time and ensuring efficient utilization.
  • Feedback System: All our tutors are top-rated and provide feedback after each lesson, promoting transparency and keeping you informed about your child’s progress.
  • In summary, our parent-friendly cancellation process includes a free trial and hassle-free cancellation policy. We prioritize high standards, selective tutor choices, and valuable feedback to ensure a top-notch tutoring experience.

Why Do Parents Prefer Online Maths Tuition?

  • Flexibility and Convenience:
    • Our online math tuition offers flexibility, allowing students to learn from anywhere with an internet connection, fitting seamlessly into their schedules.
  • Personalized Learning:
    • Tailored learning experiences provide students the ability to progress at their own pace, with adaptive technology offering targeted feedback and focused improvement areas.
  • Cost-Effective:
    • Our online platform is cost-effective, eliminating the need for commuting and accommodation expenses, making quality math education more accessible.
  • Interactive Learning Tools:
    • Engaging tools and multimedia resources enhance the learning experience, catering to different learning styles and making math more dynamic and enjoyable.
  • Instant Feedback and Progress Tracking:
    • Our online math tuition ensures instant feedback on assessments and progress tracking, allowing students to identify and address areas of improvement promptly.
  • Expert Instructors from Anywhere:
    • Access to expert math instructors globally means students can learn from the best educators, breaking geographical barriers and providing a high-quality educational experience.

How does EasyMaths maintain such affordable tuition fees?

At our tuition centre, we believe that the best education should be accessible to every student without putting a strain on their pockets. We started as a non-profit voluntary organization with the aim of assisting students from disadvantaged backgrounds. Over the years, we discovered our effectiveness in teaching math through unique methods. As we grew, we transitioned to a more structured setup, carefully selecting talented tutors, many of whom are medical students with a strong knack for teaching math. Our commitment to affordability and quality education led us to keep costs low by having the owner handle website development and other tasks personally. By prioritizing efficiency and minimizing overhead, we strive to offer top-notch education at a price that suits every student’s budget.

Can I pause, cancel or change my membership?

Of course you can! Please contact us through our email contact@easymathsuk.com stating whether you would like to pause, cancel or change your membership plan, and one of the members of our team will aim to get back to you within 24 hours to cancel your direct debit subscription and set up a new one if you would like to change it. 

If you would like to pause your membership, please tell us in the email how long you would like to pause it for if you know when you would like to resume.

For cancellations, we will refund your subscription for any lessons that you have not had for the current week.

When you change your subscription plan, we will cancel your old direct debit and set up a new one via our secure payment system – Stripe. This is the same payment system you used to set up your first subscription payment.

I can’t make it to my lesson! What shall I do?

Don’t worry at all! EasyMaths is a very flexible tuition company, unlike the rest. We pride ourselves in our customer service and friendliness; If you can’t make it to your lesson, we would highly appreciate a notice at the earliest possible time via email or telephone. However, we do understand that sometimes emergencies may occur or plans may change, so we do not charge “late fees” or “cancellation fees”. Instead, we will reschedule this lesson for the following week at a time that is suitable for the student and the tutor.

Why do thousands of parents choose EasyMaths?

EasyMaths is a specialised 1:1 online maths tuition centre that only teaches maths. This means we can focus on maths alone and help your child excel in maths effectively and efficiently. Our Fast Progress Guarantee means that as long as your child does all of their homework and use our best value subscription, they are guaranteed a 1-grade-per-month progression in maths.

Our tutors are different – all of our maths students are medical students so you can be stress-free and know your child is in the good hands of future doctors of our country. They can also help your child with medical school applications and more!

Our bespoke 1:1 online maths tuition covers our comprehensive curriculum for your child’s specific exam board, making sure they are focusing on content relevant to their exams.

What does online maths tuition look like at EasyMaths?

In our 15+ years of excellence in maths education, we have developed the EasyMaths methodology. This unique approach not only eliminates confusion but also promotes a genuine understanding of mathematics. Our methods encourage students to think independently, fostering a sense of empowerment in their mathematical journey.

Our small and dedicated team of medical student tutors plays a crucial role in the success of our students. Each tutor is carefully chosen to ensure that they share our passion for making math enjoyable and are committed to guiding students toward academic excellence. This personal touch sets EasyMaths apart, creating a supportive and nurturing learning environment.

We use established, intuitive and easy-to-use tools such as Google Classroom to teach and share homework to our students. A brief summary and explanation will be made to parents and children so that lessons can flow well.

Does EasyMaths provide online GCSE help?

GCSE maths exams can be challenging, but with our specialised tuition, students can navigate these exams with confidence. We address specific areas of maths, helping students build a strong foundation and excel in their exams. We aim to help students get high grades, with 95% of our students achieving a grade 8 or 9 at GCSE. Every student has a unique area of maths where they excel or face challenges. Our maths GCSE tutor online will work diligently to identify these areas and tailor their instruction accordingly. We help students focus on what they’re good at and improve what they struggle with, so they understand math better.

How can I get started with EasyMaths?

You can find our subscription booking on our homepage. We currently have 3 plans: 1 Lesson Per Week, 2 Lessons Per Week, and 3 Lessons Per Week. After the initial assessment we will have a telephone consultation with parents and offer them our advice in regards to how many lessons per week we think is the best for the student. A quick tip is that having more lessons per week means that the hourly cost of tuition will be cheaper!

Our maths tutor GCSE offers both online and in-person lessons (at The Wavell School, Aldershot), showing our flexibility. This allows students to choose the mode of instruction that aligns with their preferences and schedules. EasyMaths offers both online and in-person lessons, so you can choose the learning method that suits you best.

What is the pricing for EasyMaths tutoring subscriptions?

EasyMaths starts from £20 per hour and the hourly rate decreases when the more lessons your child has per week. All of our lessons are 1-hour lessons.

We have 3 Plans:

  • 1 Lesson Per Week (£29.99/week) – 1 Lesson at £29.99 per lesson
  • 2 Lessons Per Week (£49.99/week) – 2 Lessons at £25.00 per lesson
  • 3 Lessons Per Week (59.99/week) – 3 Lessons at £20.00 per lesson

The suggested number of hours depends on factors like the initial assessment, desired grade level, age, and pace preferences but ultimately, parents have the discretion to choose the number of hours. Additionally, hourly rates decrease as more lessons are booked per week, offering flexibility in scheduling.

Is there an ideal age to begin receiving tutoring?

Children of various ages and abilities can gain valuable assistance from a tutor. The primary function of a tutor is to dedicate additional time to nurture and guide the specific skills a child is acquiring in the classroom, as these skills vary for each child. For instance, five-year-olds are in the process of learning communication, following instructions, and honing concentration skills, whereas secondary school students may require support in particular challenging areas.

Seeking a tutor can be prompted for various reasons, and it’s comforting to recognise that, regardless of your child’s age, incorporating an additional figure into their trusted support network to encourage and support them is a beneficial step.

Do you do face to face teaching as well?

Certainly! We are pleased to inform you that we have a tuition center located at The Wavell School in Aldershot. All students who receive online tuition from us are eligible to attend the center for free every Saturday from 10 am to 1 pm.

Additionally, we understand that some students may benefit from face-to-face tuition, especially those with learning disabilities. In such cases, we have specialists available to provide tailored assistance.

If you require more information on our tuition center, Saturday sessions, or face-to-face tuition options, please feel free to reach out to us through our Contact Us page. We’re here to help!

What is the process for EasyMaths online tuition?

EasyMath’s online tuition proves to be remarkably effective. Your child engages in weekly online lessons, following a personalised curriculum and receiving support from a highly skilled online maths tutor. This mirrors the quality you would anticipate from in-person private tuition, all delivered through live video. As long as you have a laptop or tablet with video capability, we can provide tutoring for your child in the convenience of your home.

We use software such as Google Classroom to deliver our live online 1:1 lessons to your child and to set them homework, which is expected to be completed before the next lesson to ensure your child is progressing most effectively.

How can I secure an online booking for EasyMaths tuition services?

To book your EasyMaths tuition online, simply visit our dedicated booking page. You’ll find all the necessary information and steps to secure your spot. We look forward to assisting you in your learning journey!